Privacy Policy
PRIVACY POLICY
Snomow Inc. – Snomow Website and Snomow Mobile Applications ios & android
Effective Date: [10 Oct 2025]
Last Updated: [12 Feb 2026]
1. Introduction
Snomow Inc. (“Snomow,” “Company,” “we,” “us,” or “our”) is the owner and operator of its websites, mobile applications, and related online platforms (collectively, the “Platform”). Through the Platform, Snomow Inc. markets, manages, provides, and facilitates on-demand , scheduled and recurring lawn care, snow removal, property maintenance services, and related software services (collectively, the “Services”).
Snomow Inc. is committed to protecting personal information in its custody or control and to maintaining compliance with applicable Canadian privacy legislation.
This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information obtained through:
• Our website
• Our iOS and Android mobile applications
• Customer accounts
• Service bookings and contractor dispatch operations
• Communications and interactions with users
By accessing or using our Platform or Services, you consent to the practices described in this Privacy Policy.
2. Application of This Policy
This Privacy Policy applies to:
• Visitors to the website
• Users of the mobile applications
• Customers purchasing or requesting services
• Contractors or service providers working through Snomow Inc.
• Individuals who provide personal information through forms, communications, or accounts
This Policy may be updated periodically. Updated versions will become effective upon posting on our Platform.
Where a separate written contract exists between you and Snomow Inc., the terms of that agreement may take precedence over this Privacy Policy to the extent permitted by law.
3. Definitions
“Personal Information” means information about an identifiable individual, including but not limited to:
• Name
• Address
• Phone number
• Email address
• Payment information
• Property details
• Uploaded content or photographs
Personal Information does not include anonymized or aggregated data that cannot identify a specific individual.
4. Information Collected Through the Website and Applications
4.1 Account and Registration Information
Users must create an account prior to booking services or making payments. We may collect:
• Full name
• Phone number
• Email address
• Service address and billing address
• Login credentials
4.2 Payment and Financial Information
Payments are processed through third-party processors such as Stripe. Information may include:
• Credit or debit card details
• Billing information
• Payment transactions
• Subscription and recurring billing details
Snomow Inc. does not store any full card debit or credit numbers on internal servers.
4.3 Service and Property Information
To deliver services we may collect:
• Property descriptions and access instructions
• Photos uploaded by users or taken during service
• Service notes and instructions
• Scheduling information
• Outdoor property access details
4.4 Communications and User Submissions
We may collect information submitted through:
• Emails
• Messages
• Support requests
• Uploaded images or notes
• Job instructions
4.5 Technical Information
Our Platform may automatically collect:
• Device identifiers
• IP address
• Operating system
• Browser type
• Usage logs
• Service activity history
4.6 Cookies and Tracking
We may use cookies and similar technologies to:
• Maintain login sessions
• Analyze website usage
• Improve performance and functionality
You may disable cookies through browser settings, which may impact usability.
5. Use of Personal Information
We may use personal information to:
• Verify identity
• Establish contractual relationships
• Process payments and subscriptions
• Dispatch contractors to perform services
• Communicate regarding bookings or updates
• Maintain internal administrative records
• Improve services and platform functionality
• Detect fraud or misuse
• Meet legal and regulatory obligations
6. Contractor Access to Information
Snomow Inc. uses independent contractors to deliver services. We may provide contractors with necessary information including:
• Service address
• Customer contact details
• Property photos
• Job instructions
• Access information
Contractors are authorized to use this information solely for service delivery.
7. Email Communications and Monitoring
Communications sent to or from Snomow Inc. systems may be monitored or reviewed for:
• Security purposes
• Policy enforcement
• Operational management
By communicating with Snomow Inc., you consent to such monitoring to the extent permitted by law.
8. Voluntary and Unsolicited Information
Information voluntarily provided through forms, uploads, or communications is deemed provided with consent for purposes reasonably related to your interaction with Snomow Inc.
We may share such information internally or with contractors where necessary to provide services.
9. Accuracy of Information
Users are responsible for ensuring that all personal information provided is accurate and current. Users must notify Snomow Inc. of any changes.
10. Storage and Administrative Systems
Personal information may be stored within secure company administrative systems including:
• Customer accounts
• Photos and service history
• Billing records
• Communication logs
Access is restricted to authorized personnel.
11. Outsourcing and Third-Party Providers
We may use third-party providers for:
• Payment processing
• Cloud hosting
• Data storage
• Analytics and technical support
Service providers are required to maintain confidentiality and security standards.
12. Data Hosting Outside Canada
Personal information may be stored or processed outside Canada. By using our Platform, you acknowledge that your information may be subject to foreign laws and access by foreign authorities.
13. Security Measures
We implement reasonable administrative, physical, and technical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, internet transmissions cannot be guaranteed completely secure.
14. Data Breach Notification
In the event of a privacy breach involving personal information, Snomow Inc. will:
• Assess the incident
• Comply with applicable laws
• Notify affected individuals and authorities where required
15. Access, Correction, and Deletion
Individuals may request:
• Access to personal information
• Corrections or updates
• Account deletion where legally permitted
Requests may be submitted using the contact details below.
16. Links to Third-Party Websites
Our Platform may contain links to external websites. Snomow Inc. is not responsible for the privacy practices of third-party websites.
17. Consent
By accessing the Platform or using Services, you consent to the collection, use, and disclosure of personal information as described in this Privacy Policy, subject to applicable law.
18. Further Information and Contact
For privacy inquiries, data access requests, or concerns, please contact:
[Snomow Inc.]
[Calgary]
Email: [info@snomow.com]
Phone: [587 890 0085]
