Terms & Condition
SNOMOW – TERMS OF USE & END-USER LICENSE AGREEMENT
Last Updated: November 2025
1. Acceptance of this Agreement
These Terms of Use and End-User License Agreement (this “Agreement”) form a legally binding contract between you (“you”, “Customer”, or “User”) and Snomow Inc. and its affiliated entities (collectively, “Snomow”, “we”, “us”, or “our”).
By downloading, installing, accessing, or using the Snomow mobile application (“App”), the Snomow website (“Website”), or any related services provided by Snomow (collectively, the “Platform”), you acknowledge that:
•you have read and understand this Agreement;
•you accept and agree to follow all of its terms; and
•you are entering into a binding contract with Snomow.
If you do not agree to this Agreement, you must not download, access, or use the Platform.
2. Overview of Snomow’s Services
Snomow operates an online marketplace that connects:
•Users seeking snow removal , lawn care , other residential or commercial or cleaning/clearing services (“Service Requests”) with
•Independent Contractors, referred to in this Agreement as “Snomow Providers.” Or “Snomow Crew”
Users may post/select a Bid for the requested services, and a Snomow Provider “Snomow Crew” may choose to accept, negotiate, decline, or schedule the services. When a Snomow Provider “Snomow Crew” accepts your Bid, you and the Snomow Provider “Snomow Crew” form a separate Service Contract directly with each other.
Snomow is not a service provider, contractor, employer, agent, or representative of any Snomow Provider “Snomow Crew”.
Snomow does not provide snow removal or lawn care or other services directly.
Our role is strictly limited to providing:
•the Platform,
•communication tools,
•service-matching functionality, and
•payment processing on behalf of Snomow Providers “Snomow Crew”.
3. Agreement Structure
This Agreement governs:
1.your access to and use of the Platform;
2.your legal rights and obligations as a User;
3.the limitations of Snomow’s responsibilities;
4.payment, billing, refunds, and dispute terms;
5.licenses and intellectual property rights;
6.liability limits, disclaimers, and risk allocation; and
7.termination, governing law, and enforcement provisions.
Additional terms, including Snomow’s Privacy Policy, form part of this Agreement and are incorporated by reference.
4. Changes to This Agreement
Snomow may change or update this Agreement at any time. When updated:
•the revised version will replace all prior versions
•the “Last Updated” date will change
•continued use of the Platform means you accept the updated Agreement
If you do not agree with any revised terms, you must stop using and uninstall the Platform.
5. Definitions
For clarity, the following terms are used consistently throughout this Agreement:
•“Snomow Provider” “Snomow Crew”– an independent contractor using the Platform to offer and perform snow removal or lawn care services.
•“Service Contract” – the binding agreement formed directly between you and a Snomow Provider “Snomow Crew” when a Provider accepts a Bid.
•“Bid” – the amount you offer for the requested service.
•“Platform” – the Snomow App, Website, and all associated services.
•“User Account” – your registered profile with Snomow.
•“Service Area” – geographic zones where Snomow services are available.
6. Eligibility
You must meet all of the following to use the Platform:
•be at least 18 years old
•be legally capable of entering into binding contracts
•provide accurate and truthful information
•comply with all laws applicable in your jurisdiction
Snomow may suspend or terminate your access if you violate eligibility requirements.
7. User Account Registration
To access most features of the Platform, you must register for a User Account.
When creating an account, you agree to:
•provide accurate, current, and complete information;
•maintain and promptly update your information;
•keep your login credentials secure;
•accept responsibility for all activities occurring under your account.
You must not share your account, transfer it, or allow any other person to use it.
You are fully responsible for maintaining the confidentiality of your password.
If you believe your account has been compromised, you must notify Snomow immediately.
8. Accuracy of User Information
You acknowledge that:
•Snomow Providers “Snomow Crew” rely on the accuracy of your address, property details, service instructions, and any other information you provide;
•providing incorrect or incomplete information may result in additional charges, service delays, or cancellation.
Snomow is not responsible for errors, increased fees, or service failures caused by incorrect information provided by you.
9. User Conduct Requirements
You agree that you will not:
•interfere with the Platform’s functionality, security, or integrity;
•use the Platform to commit fraud, harassment, or unlawful activities;
•impersonate another person or entity;
•misuse or attempt to bypass Platform systems or payment functions;
•post false, misleading, or defamatory information;
•abuse, threaten, or harass Snomow Providers “Snomow Crew”, employees, or other Users.
Snomow may monitor Platform activity to ensure compliance with this Agreement.
Snomow reserves the right to suspend or terminate your User Account for violations of conduct requirements.
10. Prohibited Uses of the Platform
Without limiting the above, you must not:
•use the Platform for commercial purposes other than permitted;
•use automated systems (bots, scripts, scrapers) to access the Platform;
•copy, reproduce, or distribute Platform content without authorization;
•modify or reverse-engineer any part of the Platform;
•introduce viruses, malware, harmful code, or disrupt service operation.
Any prohibited use may result in legal action, access removal, and/or damages.
11. Communications
By using the Platform, you consent to receive:
•service-related communications;
•notifications regarding Bids, service updates, payments, and scheduling;
•SMS messages and emails;
•marketing communications (which you may opt out of).
You acknowledge that failure to respond to communications may delay or prevent service completion.
12. Right to Deny Access
Snomow may suspend, restrict, or terminate your access to the Platform at any time if:
•you violate this Agreement;
•your behavior is abusive toward Snomow or Snomow Providers;
•your account shows suspicious or fraudulent activity;
•required information is not kept accurate or current.
Termination does not relieve you of obligations incurred before termination.
13. Use of the Platform to Request Services
The Platform enables you to:
•post a Service Request (e.g., snow removal, lawn care);
•specify property details, service instructions, and any special requirements;
•submit a Bid indicating the amount you are offering for the service;
•communicate with Snomow Providers “Snomow Crew” through built-in tools.
You understand and agree that:
•Snomow Providers “Snomow Crew” may choose to accept, reject, or counter your Bid;
•a Snomow Provider “Snomow Crew” is not obligated to accept any Bid;
•Snomow does not guarantee that a Snomow Provider “Snomow Crew” will accept your Bid or respond within a particular time frame.
14. Weather Conditions and Service Suitability
Snow removal and lawn care services are heavily affected by weather conditions.
By submitting a Service Request, you acknowledge that:
•service timelines may vary due to weather;
•unexpected weather changes may require additional work or result in cancellation;
•service may not be safe or feasible under certain conditions.
Snomow and Snomow Providers “Snomow Crew” are not responsible for delays caused by weather or environmental factors.
15. Formation of a Service Contract
A legally binding Service Contract is formed when:
1.you submit a Bid for specific services; and
2.a Snomow Provider “Snomow Crew” clicks “Accept” on your Bid.
Once accepted:
•the Snomow Provider “Snomow Crew” is responsible for performing the service;
•you are responsible for paying the Bid amount;
•terms of this Agreement apply fully to both parties.
Snomow is not a party to the Service Contract and has no control over how Snomow Providers “Snomow Crew” perform their work.
16. Job Cancellation and Expiration
Your Service Request may be:
•cancelled by you,
•cancelled by a Snomow Provider “Snomow Crew”, or
•cancelled automatically by the Platform.
Reasons include:
•no Snomow Provider “Snomow Crew” accepts your Bid within a reasonable time;
•weather or safety conditions prevent the service;
•missing or unclear property instructions;
•non-payment or failed payment authorization;
•your account shows suspicious or abusive activity.
Snomow is not liable for any inconvenience, delays, or losses resulting from cancellation.
17. Snomow Provider “Snomow Crew” Conduct and Service Quality
Snomow Providers “Snomow Crew” are independent contractors and are solely responsible for:
•the quality and completeness of their work;
•any tools or equipment they use;
•safety precautions and physical labor performed;
•complying with local laws, bylaws, and regulations.
Snomow does not:
•control or supervise Providers;
•guarantee service performance;
•endorse or certify Provider skills;
•provide tools or training.
Any issues with completed work must be resolved directly between you and the Snomow Provider “Snomow Crew” subject to the dispute terms in this Agreement.
18. Bidding System
You may submit a Bid based on:
•standard market rates suggested in the app, or
•any higher Bid you choose to increase your priority.
Snomow does not:
•mandate pricing,
•set service rates,
•guarantee that the suggested Bid will be accepted,
•guarantee priority service regardless of your Bid amount.
Higher Bids may increase likelihood and speed of acceptance but are not guaranteed.
19. Payment Authorization
When you submit a Bid, you authorize Snomow to:
•immediately place a hold for the Bid amount on your payment method;
•capture the payment once the Snomow Provider “Snomow Crew” marks the service as completed;
•process adjustments, additional charges, or refunds in accordance with this Agreement.
You must provide a valid payment method and maintain sufficient funds.
Snomow may suspend or block your access if your payment method fails.
20. Additional Charges
A Snomow Provider “Snomow Crew” may request additional charges if:
•the property description was inaccurate or incomplete;
•the work required is significantly more than originally stated;
•hidden obstacles, excessive snow/ice, or yard debris increase workload;
•weather conditions require additional effort.
If you refuse additional charges, a Snomow Provider “Snomow Crew” may cancel the job at their discretion.
21. Taxes
You are responsible for paying:
•all applicable taxes on the Bid amount;
•any municipal or provincial charges required by law.
Snomow may collect and remit taxes as required by relevant tax authorities.
22. Payment Processing and Receipts
All payments are processed on behalf of Snomow Providers “Snomow Crew”.
After payment is captured:
•you will receive a receipt by email or through the App;
•the Snomow Provider “Snomow Crew” will be compensated after deductions of applicable fees.
Snomow is not responsible for delays caused by third-party payment processors.
23. Failure to Pay
If payment is declined or reversed:
•Snomow may suspend your account;
•the outstanding amount may be sent to collections;
•additional fees may be applied for failed charges.
You agree to pay all costs associated with recovering unpaid amounts.
24. Snomow Is a Marketplace, Not a Service Provider
You acknowledge and agree that:
•Snomow does not perform snow removal or lawn care services;
•Snomow is not a contractor, employer, manager, or supervisor of any Snomow Provider“Snomow Crew” ;
•Snomow Providers “Snomow Crew” are independent contractors, not employees;
•Snomow does not control the timing, quality, or manner of work performed;
•Snomow is not responsible for tools, equipment, training, labor, or safety measures used by Snomow Providers “Snomow Crew”
Snomow’s role is strictly limited to:
•providing a digital platform for Users and Providers to connect;
•facilitating communication;
•providing payment processing on behalf of Snomow Providers “Snomow Crew”; •offering optional features such as scheduling tools, customer reviews, or suggested bids.
Under no circumstances will Snomow be considered a party to any Service Contract formed between you and a Snomow Provider “Snomow Crew”.
25. No Endorsement or Verification
Snomow does not:
•guarantee or verify the background, identity, skills, or qualifications of Snomow Providers;
•endorse any Snomow Provider “Snomow Crew”;
•guarantee that a Provider will accept your Bid;
•guarantee quality or reliability of services;
•inspect properties or supervise completed work.
All services are performed solely by independent Snomow Providers “Snomow Crew” at their own discretion and risk.
26. No Responsibility for Provider “Snomow Crew” Actions
Snomow is not responsible for:
•any injury, damage, loss, or dispute arising out of services performed (or not performed) by Snomow Providers “Snomow Crew”;
•the actions, omissions, or negligence of Snomow Providers “Snomow Crew”;
•property damage or incomplete work;
•delays, cancellations, or scheduling issues;
• miscommunications between you and the Snomow Provider “Snomow Crew”.
Any claim arising from the service must be resolved directly between you and the Snomow Provider “Snomow Crew” , unless expressly stated otherwise in this Agreement.
27. Service Limitations and Risks
By using the Platform, you accept the following risks:
•outdoor services may be affected by weather conditions;
•snow and ice accumulation levels may significantly vary;
•tools used by Snomow Providers “Snomow Crew” may cause unintended marks on surfaces;
•driveways, walkways, curbs, and landscaping may have hidden defects or vulnerabilities;
•removal of heavy snow, ice, or debris may result in incidental surface damage.
Snomow does not guarantee:
•perfect or spotless results,
•complete removal of ice,
•prevention of slippery surfaces,
•prevention of future snow accumulation,
•that a service will meet your subjective expectations.
You understand that snow removal and yard care inherently involve limitations of visibility, surface condition, and environmental factors beyond anyone’s control.
28. Technology and Platform Limitations
Snomow does not guarantee:
•uninterrupted operation of the Platform;
•error-free or bug-free performance;
•accuracy of estimated arrival times;
•accuracy of system messages, notifications, or GPS locations;
•availability of Snomow Providers “Snomow Crew” in your area.
You acknowledge that:
•technology may fail,
•messages may be delayed,
•updates may disrupt functionality, and
•service availability is not guaranteed.
Snomow is not liable for losses resulting from such limitations.
29. No Warranty
To the maximum extent permitted by law, Snomow provides “Snomow Crew” the Platform “as is” and “as available,” without warranties of any kind, whether:
•express,
•implied,
•statutory, or
•otherwise.
Snomow expressly disclaims all implied warranties, including but not limited to:
•merchantability,
•fitness for a particular purpose,
•non-infringement,
•uninterrupted availability,
•accuracy or reliability of service results.
You use the Platform at your own risk.
30. Limitation of Liability
To the fullest extent allowed by law:
•Snomow will not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages;
•Snomow will not be liable for loss of profits, property damage, loss of data, business interruption, or personal injury;
•Snomow’s total cumulative liability to you for all claims related to this Agreement or your use of the Platform will not exceed the total amount you paid for the specific service giving rise to the claim, and in no case more than $100 CAD.
This limitation applies regardless of legal theory (contract, tort, negligence, etc.).
You understand and voluntarily accept all risks associated with:
•hiring an independent contractor through a digital platform;
•permitting a Snomow Provider “Snomow Crew” to access your property;
•weather-related hazards;
•property conditions not visible due to snow, ice, or debris.
You acknowledge that Snomow is not responsible for these risks.
32. Indemnification
You agree to defend, indemnify, and hold harmless Snomow, its owners, officers, employees, and affiliates from all claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:
•your use of the Platform;
•your interactions with Snomow Providers “Snomow Crew”;
•breach of this Agreement;
•any inaccurate or misleading information you provide;
•your negligence or misconduct;
•property conditions on your premises.
Your indemnification obligation survives termination of this Agreement.
33. Customer Responsibilities
As a Customer, you agree to:
1.Provide Accurate Information
•Ensure your contact details, property address, and any relevant instructions are correct and complete.
•Disclose any hazards, pets, or conditions that could affect service delivery.
2.Property Access
•Ensure Snomow Providers have safe and legal access to the areas where Services are requested.
•Remove obstacles, debris, or personal items that could interfere with service.
3.Compliance with Law
•Use the App and request Services only for lawful purposes.
•Comply with all municipal, provincial, and federal regulations related to property maintenance and contractor services.
4.Supervision and Safety
•Exercise reasonable supervision of minors, pets, and guests while Services are being provided.
•Follow safety guidance provided by the App or Snomow Providers “Snomow Crew”.
5.Timely Payments
•Pay all Fees, taxes, and applicable charges promptly through the App.
•Avoid making direct cash payments or other arrangements outside the App.
6.Good Faith Communication
•Communicate respectfully with Snomow Providers “Snomow Crew”.
•Address complaints or concerns promptly and courteously.
•Do not harass, threaten, or intimidate Providers “Snomow Crew”.
34. Restrictions on Customer Actions
You may not:
1.Attempt to bypass the Platform to engage a Snomow Provider “Snomow Crew” directly.
2.Request or pay for Services outside the App without our express consent.
3.Misrepresent your identity, property ownership, or authority to request Services.
4.Interfere with the performance, schedule, or workflow of a Snomow Provider “Snomow Crew”.
5.Post false reviews, ratings, or feedback on the Platform.
6.Upload, transmit, or share content that violates laws, intellectual property rights, or these Terms.
35. Customer Liability
You are responsible for:
1.Any damage to property or injury to persons resulting from unsafe conditions or instructions you provide.
2.Any loss or theft of equipment, tools, or materials left on your property during service.
3.Non-compliance with applicable laws or regulations while requesting or receiving Services.
4.Failure to provide accurate and timely information leading to Service delays or errors.
36. Payment, Fees, and Refunds
1.Payment is Mandatory: All Services booked through the App must be paid in full using the platform’s payment system.
2.Taxes: GST, HST, and other legally required taxes are the responsibility of the Customer.
3.Refunds: Refunds, if any, are subject to the discretion of Snomow and the Snomow Provider “Snomow Crew”. Refunds may be issued only when services are not provided or when agreed upon in accordance with our policies.
4.Late or Non-Payment: Any unpaid Fees may accrue interest at 18% per annum and collection costs may be added.
37. Cancellations and Rescheduling
1.Customer-Initiated Cancellations:
•Customers may cancel a Service Contract through the App.
•Partial Fees may be retained if cancellation occurs after the Provider has traveled or begun work.
2.Provider-Initiated Changes:
•If a Provider requests changes to the Service Contract, the Customer must review and approve or reject the Change Order promptly.
•Failure to respond may result in automatic termination or modification of the Service Contract.
3.Force Majeure:
•Weather, natural disasters, or other events beyond control may impact Services.
•Neither Snomow nor the Provider “Snomow Crew” is liable for delays or inability to perform under such circumstances.
38. Ratings and Feedback
1.Customers are encouraged to rate Providers honestly and accurately after services are completed.
2.Customers agree to be rated by Providers on their conduct, property condition, and cooperation.
3.Negative ratings will not give rise to liability claims against Snomow.
4.Snomow reserves the right to remove ratings that violate policy or law.
39. Insurance and Risk Management
1.Customers acknowledge that Snomow Providers “Snomow Crew” may or may not carry insurance.
2.Snomow does not guarantee coverage for property damage, personal injury, or other risks.
3.Customers should consider their own insurance coverage to protect against potential risks.
40. Agreement to Abide by Platform Rules
By using the App, you agree to:
•Follow the Terms of Use and any other policies published on the App or Website;
•Accept Snomow’s platform decisions, including bid approvals, provider selection, and rating management;
•Act in good faith in all interactions with Providers.
41. Payment Authorization
1.By using the App, you authorize Snomow and its payment processor to charge your selected payment method for all Fees, taxes, and applicable charges associated with the Services you request.
2.You confirm that you are authorized to use the chosen payment method and that sufficient funds or credit are available.
3.Any payment disputes must be reported promptly through the App.
42. Fee Calculation
1.Service Fees:
•Fees are based on the accepted Bid or the price quoted in the Service Contract.
•Suggested bid rates are provided in the App for guidance only; final Fees are determined by your Bid acceptance.
2.Taxes:
•All Fees are subject to applicable taxes, including GST, HST, or other value-added taxes.
•Taxes are calculated based on your property location or the legal requirements applicable at the time of the transaction.
3.Additional Costs:
•No Snomow Provider “Snomow Crew” is authorized to collect additional payments, tips, or gratuities outside the App.
•Any extra charges not processed through the App are not recognized and will not be enforced by Snomow.
43. Payment Schedule
1.Full payment is due at the time of booking unless otherwise specified in the Service Contract.
2.Partial payments or deposits may be required for larger or long-term Service Contracts, as indicated in the App.
3.Providers may not commence Services until the applicable payment has been processed.
44. Refunds and Adjustments
1.Refunds are issued only under the conditions outlined in the Service Contract or in accordance with Snomow’s policies.
2.Service disputes, incomplete services, or cancellations may be eligible for partial or full refunds, at the sole discretion of Snomow.
3Refunds, if approved, will be credited to the original payment method within a reasonable period.
45. Late or Non-Payment
1.Failure to pay Fees when due may result in:
•Suspension of access to the App.
•Termination of your Customer account.
•Collections action including interest and legal fees.
2.Interest on Overdue Payments:
•Overdue Fees and taxes accrue interest at a rate of 18% per annum, both before and after judgment.
46. Dispute Resolution for Payments
1.Customers must promptly report billing discrepancies or disputes through the App or by contacting Snomow’s support team.
2.Snomow may withhold payments to Providers “Snomow Crew” pending resolution of valid payment disputes.
3.Disputes not resolved through the App may be subject to the jurisdiction and dispute resolution provisions outlined in Part 6.
47. Payment Methods
1.The App accepts authorized payment methods including major credit cards and other approved digital payment methods.
2.You are responsible for maintaining up-to-date billing information in your account.
3.Unauthorized use of another person’s payment method is strictly prohibited and may result in termination of your account and legal action.
48. Platform Fees and Commissions
1.Snomow retains the right to receive a portion of payments made to Providers “Snomow Crew” as part of its platform operations.
2.Customers agree not to interfere with this arrangement or attempt to negotiate direct payments with Providers “Snomow Crew” outside the App.
3.Fees retained by Snomow are not refundable unless otherwise specified.
49. Limitation of Liability
1.To the maximum extent permitted by law, Snomow and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for:
•Any indirect, incidental, consequential, special, exemplary, or punitive damages.
•Loss of profits, business, goodwill, data, or use of services.
•Property damage, personal injury, or economic loss arising from your use of the App, the Services, or any interactions with Providers “Snomow Crew”.
2.Snomow’s total liability for any claim arising from or related to this Agreement, the App, the Website, or Services shall not exceed the total Fees actually paid by you for Services in the three (3) months preceding the event giving rise to the claim.
50. Services Provided “As Is”
1.The App, Website, and Services are provided strictly on an “AS IS”, “WHERE IS”, and “AS AVAILABLE” basis.
2.Snomow does not guarantee that Services will meet your expectations, be uninterrupted, error-free, or secure.
3.All warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement, are disclaimed to the fullest extent permitted by law.
51. No Warranty of Providers
1.Snomow does not employ, control, or guarantee any Snomow Provider “Snomow Crew”.
2.Providers may or may not be licensed, insured, or have WCB coverage.
3.You acknowledge and accept all risks associated with entering into Service Contracts with Providers “Snomow Crew”.
52. Force Majeure
1.Snomow shall not be liable for delays, failures, or damages caused by events beyond its reasonable control, including but not limited to:
•Acts of God, natural disasters, extreme weather, floods, fires, or storms.
•Labor strikes, pandemics, or civil unrest.
•Network, internet, or system outages.
53. Indemnification
1.You agree to indemnify, defend, and hold harmless Snomow, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of:
•Your use of the App or Website.
•Breach of this Agreement.
•Interactions with Providers.
•Violation of applicable laws.
54. Customer Responsibilities
1.You are responsible for:
•Ensuring your property, family members, pets, employees, and visitors remain safe during Service provision.
•Reviewing each Bid carefully and confirming all details before acceptance.
•Reporting any disputes, cancellations, or modifications promptly through the App.
55. No Third-Party Beneficiaries
1.Nothing in this Agreement creates any rights or remedies in favor of any third party, including Providers “Snomow Crew”, except as explicitly set forth herein.
56. Governing Law
1.This Agreement, the App, the Website, and all related Service Contracts are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles.
2.Any rights, obligations, or remedies under this Agreement shall be interpreted in accordance with these laws.
57. Jurisdiction
1.By accepting this Agreement, you irrevocably submit to the exclusive jurisdiction of the courts of Alberta, Canada, located in Calgary.
2.You agree not to bring any action or dispute against Snomow in any other jurisdiction.
58. Dispute Resolution Procedure
1.Informal Resolution:
•You agree to first attempt to resolve any dispute by contacting Snomow through the App, email, or other official communication channels.
•You must provide a detailed description of the dispute, including dates, relevant information, and proposed remedies.
2.Mediation:
•If informal resolution fails, both parties agree to attempt to resolve disputes through non-binding mediation conducted in Calgary, Alberta, before pursuing litigation.
3.Legal Action:
•If mediation fails, either party may commence a legal action exclusively in the courts of Calgary, Alberta.
•You waive any objection to personal jurisdiction or venue in these courts.
59. Class Action Waiver
1.You agree not to initiate or participate in any class action or representative action against Snomow.
2.All disputes must be resolved on an individual basis.
60. Injunctive Relief
1.You acknowledge that a breach of this Agreement may cause irreparable harm to Snomow.
2.Snomow may seek injunctive or equitable relief from a court to prevent or remedy such a breach, in addition to any other remedies available.
61. Survival
1.All provisions relating to limitations of liability, indemnification, disclaimers, governing law, dispute resolution, and payment obligations survive the termination or expiration of this Agreement.
62. Personal Information
1.By using the App or Website, booking Services, or interacting with Snomow, you consent to the collection, use, and disclosure of your personal information as described in Snomow’s Privacy Policy.
2.Personal information may include, but is not limited to:
•Name, address, phone number, and email address
•Payment information and billing details
•Service history, Bids, Statements of Work, and feedback
•Location data required for Service provision
63. Use of Information
1.Snomow may use your personal information for:
•Providing Services and processing payments
•Communicating with you regarding Services, Bids, or Service Contracts
•Improving the App, Website, and Services
•Sending promotional or commercial messages, including discounts and offers
2.You consent to Snomow sharing information with third-party service providers as necessary to facilitate Services (e.g., payment processors, Snomow contractors “Snomow Crew”).
64. Electronic Communications
1.You agree to receive electronic communications from Snomow, including emails, push notifications, and text messages.
2.You acknowledge that such communications may be insecure or delayed, and you accept the risks associated with electronic transmission.
3.Electronic communications are deemed valid notice for all purposes under this Agreement, including changes to Terms of Use, Service Contracts, or fees.
65. Data Retention and Security
1.Snomow will retain your personal information for as long as necessary to provide Services or as required by law.
2.Snomow implements reasonable technical and administrative measures to protect your information from unauthorized access, loss, or misuse.
3.Despite these measures, Snomow cannot guarantee absolute security and you acknowledge that transmission of information over the internet involves inherent risks.
66. User Obligations
1.You must provide accurate, complete, and current information when using the App or Website.
2.You must update information promptly if it changes, including contact details or payment information.
3.Misrepresentation or fraudulent provision of information may result in termination of your account and liability for damages.
67. Opt-Out of Marketing
1.You may opt out of promotional communications at any time by following the unsubscribe instructions in emails or adjusting preferences in the App.
2.Opting out will not affect communications necessary for Service delivery, billing, or legal notices.
68. Ownership
1.The App, Website, Services, and all content, including software, graphics, logos, designs, text, and materials, are the exclusive property of Snomow or its licensors.
2.Nothing in this Agreement grants you any ownership rights or title to the App, Website, Services, or any intellectual property contained therein.
69. Limited License
1.Snomow grants you a limited, non-exclusive, non-transferable, revocable license to:
•Access and use the App and Website solely to request and receive Services.
•View, use, and interact with content solely for personal, non-commercial purposes.
2.All rights not expressly granted are reserved by Snomow and its licensors.
70. Restrictions
You agree not to:
1.Copy, modify, reproduce, distribute, or create derivative works from the App, Website, or Services.
2.Reverse engineer, decompile, or attempt to access the source code of the App.
3.Use the App or Website for commercial purposes, including resale or redistribution of Services.
4.Remove, obscure, or alter any proprietary notices, watermarks, or intellectual property markings.
5.Use the App to violate any law, regulation, or third-party right.
71. Trademarks
1.All trademarks, service marks, logos, and trade names displayed on the App, Website, or Services are proprietary to Snomow or its licensors.
2.You may not use any Snomow trademarks without prior written consent from Snomow.
72. Feedback
1.Any feedback, suggestions, or ideas you submit regarding the App, Website, or Services become the exclusive property of Snomow.
2.Snomow may use such feedback without obligation or compensation to you.
73. Infringement Reporting
1.If you believe your intellectual property has been infringed, you may report it to Snomow via the contact methods provided in the App or Website.
2.Snomow will review the claim and may take appropriate action, including removal or suspension of infringing content.
74. General Disclaimer
1.The App, Website, and Services are provided “as is,” “where is,” and “as available”, without any warranties, express or implied.
2.Snomow does not guarantee:
•Accuracy, completeness, or reliability of the App, Website, or Services.
•Continuous, uninterrupted, or error-free operation of the App or Website.
•Professional competence, qualifications, licensing, or insurance of any Snomow providing Services.
75. No Liability forSnomow’s
1.Snomow Providers “Snomow Crew” are independent contractors, not employees or agents of Snomow.
2.Snomow is not responsible for any acts, omissions, errors, or negligence of Snomow’s or “Snomow Crew”.
3.All contracts and obligations are between you and the individual Snomow providing the Services.
76. Limitation of Damages
1.To the fullest extent permitted by law, Snomow shall not be liable for:
•Indirect, incidental, special, exemplary, punitive, or consequential damages.
•Loss of profits, revenue, data, or goodwill.
•Property damage, personal injury, or any other losses resulting from the use of the App, Website, or Services.
2.Maximum Liability:
•Snomow’s total liability under this Agreement is limited to the total Fees you actually paid for Services through the App in the three (3) months preceding the event giving rise to the claim.
77. Force Majeure
Snomow is not liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to:
•Natural disasters, storms, or extreme weather.
•Government restrictions or emergencies.
•Strikes, labor disputes, or technical failures.
78. No Warranty
1.Snomow makes no warranties regarding:
•Merchantability, fitness for a particular purpose, or non-infringement.
•The accuracy, quality, or legality of Services provided by Snomow’s.
2.You acknowledge that any reliance on the App, Website, or Services is at your own risk.
79. Customer Responsibility
1.You agree to exercise reasonable care when engaging Snomow’s for Services.
2.You acknowledge the risks inherent in contracting third-party independent service providers.
3.You are responsible for providing accurate information and ensuring the safety of property, family members, employees, and third parties.
80. Customer Indemnification
You agree to indemnify, defend, and hold harmless Snomow, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses, including legal fees, arising from or related to:
1.Your use of the App, Website, or Services.
2.Any breach of this Agreement by you.
3.Your acts, omissions, negligence, or willful misconduct.
4.Claims made by third parties (including Snomow’s) relating to your bids, Service Contracts, or interactions through the App or Website.
81. Insurance
1.Your indemnification obligations apply regardless of whether you carry insurance.
2.Snomow may require proof of insurance in certain cases, but your indemnification obligations remain in effect even if you have coverage.
82. Directors, Officers, and Agents Protection
1.The indemnification also applies to Snomow’s directors, officers, employees, and agents.
2.You agree that any claims against these individuals arising from your actions, use of the App, or Service Contracts will be your responsibility to resolve.
83. Legal Compliance
1.You agree to comply with all applicable laws, regulations, and codes in your use of the App, Website, and Services.
2.You will not engage in any unlawful, fraudulent, or improper activity in connection with Snomow or Snomow Providers “Snomow Crew”.
84. Dispute Resolution
1.All disputes arising under this Agreement will be governed by the laws of Alberta and Canada, without regard to conflicts of law rules.
2.You agree to submit exclusively to the jurisdiction of the courts in Calgary, Alberta.
3.Class actions or alternative dispute resolution will only proceed with Snomow’s written consent.
85. Limitation on Claims
1.Any claims must be brought within one year of the event giving rise to the claim.
2.You waive any longer statute of limitations unless prohibited by law.
86. Legal Relationship
1.You, Snomow, and all Snomow providers “Snomow Crew” are independent contractors.
2.Nothing in this Agreement creates an employment, partnership, joint venture, or agency relationship.
87. Entire Agreement
1.This Agreement, along with any Statements of Work, Change Orders, or policies, constitutes the entire agreement between you and Snomow.
2.It supersedes all prior agreements, negotiations, and understandings, whether oral or written.
3.If there is any conflict between this Agreement and a Statement of Work or Change Order, this Agreement will prevail.
88. Waiver
1.No waiver of any term or condition by Snomow shall be effective unless in writing.
2.A waiver of any default does not waive any other default or future obligations.
3.Delays or failures to exercise any right do not constitute a waiver.
89. Severability
1.If any provision of this Agreement is held illegal, invalid, or unenforceable, the remainder of the Agreement will continue in full force.
2.Only the specific provision or portion affected will be considered void.
90. Amendment
1.This Agreement may only be amended in writing and executed by Snomow.
2.Verbal modifications, implied changes, or electronic messages do not constitute a valid amendment.
91. Assignment
1.This Agreement is personal to you and may not be assigned or transferred by you.
2.Any attempted assignment or transfer is void.
3.Snomow may assign or transfer this Agreement to affiliates or successors without your consent.
92. Enurement
1.This Agreement binds and benefits you, Snomow, and their respective successors and permitted assigns.
93. Force Majeure
1.Snomow and Snomow providers “Snomow Crew” are not liable for delays or failures caused by events beyond reasonable control, including:
•Natural disasters, fires, floods, or severe weather
•Government actions or regulations
•Power outages, internet disruptions, or technical failures
•Labor disputes or strikes
•Other unforeseen events
94. Headings and Interpretation
1.Headings in this Agreement are for convenience only and do not affect interpretation.
2.Singular and plural terms, and masculine, feminine, or neutral pronouns, are interchangeable as appropriate.
95. Notices
1.Notices may be sent via email, text message, or posting in the App/Website.
2.Notice is deemed received when sent, regardless of whether you open, read, or download it.
96. Survival
1.Provisions relating to fees, indemnity, limitation of liability, intellectual property, and dispute resolution survive termination or expiration of this Agreement.
97. Acceptance by Customer
1.By clicking “Accept” in the App, Website, or otherwise indicating consent, you:
•Acknowledge that you have read, understood, and agreed to all terms and conditions in this Agreement.
•Enter into a legally binding contract with Snomow Inc.
2.Your acceptance also confirms that you are:
•18 years of age or older, or the age of majority in your jurisdiction, whichever is higher.
•Legally competent to enter into contracts.
98. Electronic Signatures
1.You agree that your acceptance of this Agreement through electronic means constitutes a valid and legally binding signature.
2.This Agreement does not require a handwritten signature to be effective.
3.Electronic records of your acceptance will be maintained and stored by Snomow for legal purposes.
99. Binding Effect
1.Once accepted, this Agreement is binding on you and Snomow, including successors and permitted assigns.
2.You cannot revoke your acceptance except as allowed by the Termination provisions outlined in Part 7.
100. Confirmation
By clicking “Accept” or using the App to book or receive services, you confirm that you:
•Fully understand this Agreement
•Agree to comply with its terms
•Consent to electronic communication and electronic contract formation
101. Contact Information
For questions, disputes, or notice under this Agreement, you may contact Snomow at:
- Email: support@snomow.com
- Info@snomow.com
Or visit our websites : www.snomow.com
www.snomow.ca
